Common problems

Default solution folder, feel free to edit or delete it.

Multiview Screens
One of the most common problems shops report is with their Multiview Screen system. This is operated by a 3rd party company so when you report this ...
Tue, 27 May, 2014 at 11:23 AM
Turf TV problems
Technical Support Kaon Receiver - Fault Diagnosis Power (Stand By) OK Channel (up/down) and Volume (left/right) controls Menu E...
Thu, 5 Jun, 2014 at 10:26 AM
Problems logging on
How to log on to windows Enter your username in the format  firstmame.surname e.g if Winston Churchill worked for the company he would type winston.chu...
Tue, 8 Oct, 2013 at 4:14 PM
Working in Stand Alone
  Working in Stand Alone     When working in Stand Alone, you will not be able to see any information from your shop finsoft till. You will not r...
Mon, 21 Apr, 2014 at 4:26 PM
Activate an emplyoee for your shop
If you have a new member of staff they will not be able to log on to any Finsoft applications until they are activated for your shop. Details of how...
Fri, 11 Apr, 2014 at 1:47 PM
Resetting SIScom
Shops with Turf TV should have a SIScom box which switches commentary through SIS to the Turf TV commentary when required. Sometimes the switchover me...
Tue, 21 Apr, 2015 at 2:28 PM