FAQ
Default solution folder, feel free to edit or delete it.
Click on New Support ticket at the top of this page and follow the simple instructions, when filling out the description of the problem or fault provide as ...
Mon, 21 Jul, 2014 at 12:11 PM
Once an engineer has visited or your problem has been resolved remotely and your ticket needs closing, click on "Check ticket status" and open the...
Tue, 8 Oct, 2013 at 1:43 PM
If you are having trouble logging on click on the solutions Tab and select from the list of common problems where you will find an item entitled "Probl...
Fri, 20 Sep, 2013 at 4:12 PM
All tickets raised in the portal will automatically be allocated a medium prority and then changed based on the severity of the problem, below is the full P...
Mon, 20 Jan, 2014 at 12:39 PM